COVID-19 Health, Safety & Flower Delivery Update
Yes We are Still Delivering Flowers
Despite the uncertainty of COVID-19, we expect to continue to deliver the same level of service and excellence to our customers. We are here to serve you and continue to operate safely and effectively.
At Victoria's Flowers & Gift Baskets, we want to assure you that we are taking every precaution possible to ensure the health and safety of our clients, employees, and partners.
We are closely monitoring the situation and adhering to all Ontario and Windsor Essex County Health Unit protocols and guidelines. We regularly sanitize all work stations, shared spaces, delivery vehicles, and products. We are closely monitoring the local and provincial guidelines as well as the U.S. Department of Agriculture (USDA) and the U.S. Food and Drug Administration (FDA): Currently they have no reports of human illnesses that suggest COVID-19 can be transmitted by packaging, food, or fresh products like flowers. Still, we remain vigilant in working to ensure safety remains our top priority.
Specific steps we have taken to protect our staff and customers:
- Daily (multiple times) disinfecting of all facilities including door knobs, countertops, phones, keypads, keyboards, mice, tools, and equipment
- Disinfecting delivery vehicles at the end of each route
- Elimination of the “hand-deliveries” requirement.
- Drivers will notify recipients of delivery and leave the gift at the door
- Pick-up orders will be delivered curbside
- Business orders will be dropped at the front desk.
- Nursing homes and hospital deliveries will follow the protocol set by the facility.
Call us for more information!
Should a Shelter In Place Order For Our Area Occur:
- We will follow the procedures and guidelines
- We will not allow customers in-store- only delivery and pickup options will be available.
